Services at Home for the Frail Elderly and Adults with Physical Disabilities

• people have the right to make their own decisions and direct their own care
• people have the right to confidentiality and privacy
• it is desirable for people’s independence and well-being to be supported in their homes and communities
• appropriately supported volunteers and non-medical personnel have a significant role to play in the efficient and effective delivery of home support services
• that our Agency has an important role play in the creation and maintenance of a continuum of long-term care services
• in the value of community input to ensure that our services are responsive to client need and of high quality
• in the equitable distribution of services throughout the District
• in the provision of services based on a demonstrated need